Why do we have droughts Upcountry?
Because the water for the Upcountry area is from streams. When it stops raining, the stream flow stops, too. Droughts are a part of the regular climate cycle, and occur every 3 to 4 years. The Department of Water Supply is currently endeavoring to mitigate the effects caused when we experience a drought by the integration of ground water sources from East Maui as an alternative supply. Additionally the Department is in the process of investigating the feasibility of constructing additional storage reservoirs to meet peak demand during droughts. These reservoirs are very expensive as well as environmentally controversial. The County of Maui State Legislative package for this year contains two million dollars for this purpose. Without State funds, we would not have the storage that we currently have. Check out the drought page for updates.
Current Upcountry Water Levels

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1. What should I do once the boil water advisory is lifted in my area?
2. Is it safe to do laundry during a boil water advisory?
3. How long will the boil water advisory remain in effect?
4. I have heard that you need to boil water longer than 1 minute, is that true?
5. How do I care for my garden and houseplants during a boil water advisory?
6. Food preparation during a boil water advisory?
7. How do I care for my pets during a boil water advisory?
8. Is it safe to wash dishes during a boil water advisory?
9. Is it safe to bath and/or shower during a boil water advisory?
10. Where does Maui water come from?
11. Is Maui County's drinking water really safe?
12. What causes occasional taste and odor changes in Maui water?
13. Why is chlorine added to the water?
14. Why does my water look milky sometimes?
15. Do I have hard or soft water?
16. What is the pH of my water?
17. How much water does an average residential customer use in a month?
18. Why do we have droughts Upcountry?
19. Where can I get more information about lead in Upcountry residential plumbing and what is the DWS doing about it?
20. I live in Upper Kula. What are chloramines and how can they affect me?
21. I recall receiving notices about the water quality in Upcountry Maui, but I haven't seen one in a long time. What happened to those notices?
22. How do I find out information about wastewater reuse/reclamation (recycled water)?
23. How do I find out more information about wastewater?