Maui County will provide greater public transparency and improved customer service with its transition to a new, web-based software designed to support planning and permit processing. Maui’s Automated Planning and Permitting System (MAPPS) will go live on April 18, 2022, replacing the County’s existing KivaNet system.
“The new MAPPS program will greatly improve transparency and customer service,” Mayor Michael Victorino said. “This new web-based technology will streamline permit processing for all concerned. Mahalo to the Managing Director Sandy Baz, our Department of Management’s Information Technology Services Division and to the MAPPS Project team for all of their hard work.”
The MAPPS online customer service will allow residents to:
MAPPS will support interactions among County planning and permitting agencies and partners. The system will transmit data and documentation and facilitate plan reviews.
The County’s transition from its KivaNet to MAPPS system will require a number of operational steps:
For more information, visit https://www.mauicounty.gov/MAPPSinformation.