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Posted on: January 2, 2022

Boil water advisory remains in effect for some areas of Kula

The Maui County Department of Water Supply reports today (Jan. 2) that the boil water advisory remains in effect for areas of Kula in Upcountry Maui.

The department recommends boiling tap water as a precaution for residents of Lepelepe Place, Malamahale Place, Malia Uli Place, Waipoli Road, Naalae Road, Kawehi Place, Polipoli Road and Lower Kula Road between Naalae and Waipoli roads.

Potable water tankers are currently located in the following areas: Fong Store, Ching Store, Ulupalakua Ranch Office, Kula Community Center, Rice Park and Copp Road at Kula Highway.

The department advises that affected residents boil water for at least a minute before consumption as a precaution against possible bacteria in tap water.

Waterline maintenance and continued flushing of waterlines has resulted in positive results for trace amounts of E. coli bacteria in affected areas.


Water Department personnel have left open standpipes and fire hydrants, day and night, to flush contaminants from the water system. But there are reports that individuals are closing off or reducing the flow from the hydrants and standpipes. The department asks people to allow adequate flushing to continue and shorten the boil water advisory for residents.


The department has posted maps of boil water areas and answers to frequently asked questions on its website at

The boil water advisory will not be completely lifted until daily water sample testing shows that tap water meets public health standards. 

Affected residents are advised to use bottled water or bring water for consumption to a boil and let it boil for a minute. Let it cool before using. Boiled or bottled water should be used for drinking, making ice, brushing teeth, washing dishes and food preparation and showering until further notice. Boiling kills bacteria and other organisms possibly in water.

The Department of Water Supply reminds Upcountry residents and businesses that if they did not lose water service during the Dec. 5-6 storm, then their water has not been affected. If they lost water service and they reside on or near areas where E. coli/total coliform are present, then they should continue to boil water as a precaution.

As the process of flushing waterlines and taking water samples for testing continues, it is important to remember that it takes about 24 hours to get water sample test results.

The department will update customers daily via the department’s website at as the results of water sample testing are available. The department will inform customers when tests show no bacteria and boiling is no longer needed.

For more information, please contact Adam Mundy at (808) 270-8046. The department’s 24-hour service line is also available at (808) 270-7633 for water service problems. General guidelines on ways to lessen the risk of infection by microbes are available from the US EPA Safe Drinking Water Hotline at 1(800) 426-4791. For more information on the EPA and Safe Drinking Water Act, visit


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