Water bill credit card convenience and transaction fees, as well as E-Check Fees, will be waived beginning Tuesday, March 24, 2020, through December 31, 2020.
The Department of Water Supply is following recommendations to encourage social distancing for the benefit of County employees and residents and we are encouraging our customers to pay water bills by check or credit card.
Please call (808) 270-7730 and press "3", or call 855-385-4836 to pay your bill over the phone.
View a labeled picture of a residential 5/8-inch meter to see where to find the components listed below.
If the needle moves, water is moving through your meter to your property. If no water is being used, you have a leak.
Slow Leak Indicator
If the slow leak indicator is spinning, water is going through the meter to your property. If no water is being used, you have a leak.
Billing consumption is measured in thousands of gallons. These are the digits with the white background.
Worksheet to Determine GPM for Irrigation Flow
This informational sheet describes how to read your water meter using a 5/8-inch meter as an example, how to check for leaks using your meter and how to determine the gallons per minutes (GPM) for irrigation flow.